Children's Services Administrator Level 1

The job itself

'The Job Itself'

The role is situated within Kingsway Family Hub. East Riding Family Hubs are here for the whole family. The East Riding has 16 Family Hubs that offer a range of activities and services for children and their families to give every child the best start in life. We offer the right help at the right time so that families feel confident, safe, healthy and happy.

Day to day work can be varied but mainly around administrative support. Main tasks within this team including dealing with families and professionals visiting the centre, room bookings, entering data onto the e-start system, updating spreadsheets, monitoring of inboxes and answering telephone queries. There is a financial aspect within this team in which orders need to be raised, goods receipted, invoices processed along with other ad hoc requests.

This is a rewarding role in which you will see children's progress through the work of the teams around you and we want the right candidate to be a part of that team.

The post is 22.5 hours per week on a fixed term contract (Monday, Tuesday & Wednesday).

'The Right Candidate'

An exciting opportunity has arisen for an experienced, self-motivated and confident individual to join the team based at Kingsway Family Hub providing a wide range of administrative support.

The successful candidate will be engaging and committed to providing a quality service, have a flexible approach and the ability to adapt to a changing environment. To undertake this role successfully you will need to be customer focused, able to work easily within a challenging environment, have excellent administrative and organisational skills and the motivation and desire to achieve a high-quality service.

You should be able to demonstrate effective use of a range of ICT systems and software packages.

As well as a high level of customer service, the ability to maintain confidentiality and deal with sensitive information is paramount. Teamwork plays a vital role as does the ability to meet deadlines and work on your own initiative.

This is a great opportunity to have an insight into Family Help and Safeguarding Services and the invaluable support we provide for families in the East Riding.

Why work for East Riding?

We really value our staff, and it is our fundamental belief that our staff are the most important asset in fulfilling our responsibility to provide a quality service to children, young people and their families.

Benefits of working within CYPSSS, include:

• Regular reflective supervision with a focus on your wellbeing, your development, and what is working well.
• Strong management support at all levels.
• A service wide commitment to celebrating best practice and practice strengths.
• A service wide commitment to promoting wellbeing and support.

Our Model of Practice Stronger Together: 'You can, I can, We can'

We have created a bespoke practice model that reflects and connects our vision, our value base and our behaviour as one East Riding of Yorkshire approach to working with children, young people and their families, which is nurtured and grown from within East Riding of Yorkshire CYPSSS and owned by our workforce.

Our Stronger Together approach is strengths based, solution-focussed, and relational recognising that the very best work with families takes place within the context of excellent, collaborative relationships.

Other important information

East Riding of Yorkshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and is pursuing equality of opportunity in employment.