Dispatch Coordinator​/Scheduler

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance

SERVPRO of Portland is hiring a Dispatch Coordinator
!

SERVPRO of Portland offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

Join Team Lamey as our new
Dispatch Coordinator
who assists with scheduling Restoration Managers to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!

• Dispatch and schedule Restoration Managers to incoming leads.
• Review and maintain the scheduling for equipment pickups
• Schedule pickup and returns of customer's area rugs
• Keep log of customer survey results
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• Prior dispatch experience preferred
• Ability to multitask and to remain detail orientated
• Knowledge of local geographical area is preferred
• Must be knowledgeable in relevant computer applications

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law