Radiology Administration Assistant

James Paget University Hospitals NHS Foundation Trust

The closing date is 27 February 2026

We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as an Admin Assistant within the Radiology Department at the James Paget University Hospitals NHS Foundation Trust.

The postholder will be required to have good typing, organisational skills and willingness to learn. All applicants should possess good levels of communication skills and understand professional behaviour and patient care. Good IT skills and experience working within an admin role are also essential. Previous experience of work within healthcare and with similar IT systems is advantageous but not essential.

The role is interesting and varied where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person. We're looking for someone who is able to work under pressure, as well as provide friendly, compassionate service to patients.

No two days are the same! The small, but friendly team, cover a large variety of roles, including, but not limited to:

• Manning incoming calls and answering email enquiries
• Accepting and processing new referrals
• Booking appointments in line with recommended guidelines
• Liaising with referrers for additional information prior to processing booking
• Liaising with patients to discuss their booking and giving relevant guidance

This post is offered as a part time secondment, 22.5 hours per week, flexible working between the hours of 08:00
-20:00 - 7 days per week.

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Please feel free to contact Michael West, Radiology Business Support Manager with any questions.

• GCSE in English and Maths - Grade 4 or equivalent experience

• Knowledge of Trust CARES
• Core Trust Values embedded within application/answers

• Experience in office administration
• Experience managing multiple systems
• Working independently to deadlines and targets
• High standard of literacy and numeracy
• Excellent communication skills - focusing on an MDT approach
• Organisational skills and ability to prioritise workload
• Accuracy and attention to detail

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

James Paget University Hospitals NHS Foundation Trust