Business Intelligence Manager

Overview

As the Business Intelligence Manager at Interra Credit Union, you are responsible for turning data into actionable insights that fuel growth, deepen member relationships, and drive competitive advantage. You will serve as the strategic analytics partner to our Chief Marketing Officer, Chief Experience Officer, and Lending leaders—helping them translate performance data into smarter campaigns, sharper service strategies, and more profitable lending outcomes.

You’ll build and deliver analytics and insights that are simple, compelling, and business-ready—ensuring that data is always aligned to what matters most: member growth, sales performance, and brand impact. Your leadership will help create a culture where data is not just available—actively used to win in the marketplace.

• 30% Analyze campaign performance, lead generation, and digital engagement to inform strategy and optimize ROI. Identify opportunities to improve segmentation, personalization, and messaging using data-driven insights.
• 20% Deliver insights on portfolio performance, loan growth trends, member behavior, pricing effectiveness, and opportunity areas. Enable lending leaders to make better, faster decisions that support revenue and risk balance.
• 15% Work closely with the Chief Experience Officer to evaluate service performance, member satisfaction trends, and channel usage. Uncover actionable insights that enhance member journeys and improve retention.
• 15% Design intuitive analytical insights and reports that clearly communicate KPIs, business performance, and emerging trends to executives and key stakeholders.
• 10% Develop and coach analysts to think beyond the numbers and deliver business value. Instill a mindset of curiosity, responsiveness, and strategic thinking.
• 10% Anticipate trends, monitor market shifts, and bring predictive insights that help shape organizational priorities. Be a voice for data in strategic conversations with senior leaders.

• 5+ years’ data analysis or data management experience, plus 2+ years leading large project implementations.
• 3+ years leading or managing a team within an Information Technology field.
• Demonstrated ability to coach and mentor a high-performing analytics team.
• Bachelor’s degree in Computer Science, Computer Information Systems, or related field (considering experience in lieu of education).
• Valid driver's license.
• Proficiency in SQL, Snowflake or Big Query, Tableau or Power BI.
• Statistical modeling, data mining, and predictive analytics experience.
• Experience in a financial institution or highly regulated environment.
• Strong communication skills and ability to influence cross-functional stakeholders through data storytelling.

Comprehensive health insurance, 401(k) matching, tuition reimbursement, company holidays, and generous PTO.

Competitive salary and performance-based incentives and bonuses.

Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status or any other category protected by law. Qualified applicants will receive consideration without regard to race, religion, color, sex, gender identity, disability, veteran status among other factors.

Interra Credit Union invites all qualified and interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact  and one of our Human Resources Consultants will contact you within 48 hours.