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L2 Helpdesk & Onboarding Specialist

Job in Goshen, Elkhart County, Indiana, 46528, USA
Listing for: Mapletronics Computers Inc.
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR

Job Description & How to Apply Below

Mapletronics Computers Inc. in Goshen, Indiana, seeks a Helpdesk Support Specialist to strengthen the Helpdesk through advanced technical support, structured onboarding and training, and coverage during peak demand or reduced availability.

The role emphasizes addressing complex tickets, coaching teammates, and maintaining service stability while balancing multiple priorities. It requires clear communication and adherence to established standards to reduce follow-up work and ensure a consistent

We are seeking a motivated L2 Helpdesk & Onboarding Specialist to join Mapletronics Computers Inc. in Goshen, IN, United States.

This role is for the L2 Helpdesk & Onboarding Specialist role at Mapletronics Computers Inc.

Consider building your career as a L2 Helpdesk & Onboarding Specialist at Mapletronics Computers Inc.

The L2 Helpdesk & Onboarding Specialist position in the Management & Operations, IT & Technology field is open for applications.

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