Scheduler, Administrative​/Clerical

To ensure work is allocated, completed and shut down in a timely manner to meet the client and family’s requirements.
Key Accountabilities
 
* Managing workflow and sequencing of property maintenance orders.
 
* Scheduling operative’s diaries.
 
* Liaising with and managing sub-contractors.
 
* Ensuring that the client database is up-to-date with correct information
 
* Process documents ensuring all correspondence is dealt with accurately, efficiently and in a timely manner
 
* Ability to work dynamically in a fast-paced environment
 
* Assist colleagues and management with additional tasks as and when required
Knowledge & Experience
 
* Experience working within a customer helpdesk environment would be an advantage
 
* Previous experience in a scheduling role.
 
* Experience in delivering client focused solutions
 
* Experience of working with MS office would be advantageous
Desirable skills:
 
* Effective communication both verbal and written with a professional approach
 
* High attention to detail
 
* Understanding the importance of excellent customer service
 
* A Team Player who can work well as part of a team
If you are a strong Administrator with great Customer Service Skills then please apply now with your CV