Member Experience Manager- Grafton, MA

Join to apply for the Member Experience Manager
- Grafton, MA role at Anytime Fitness

$36,500.00/yr - $65,000.00/yr

Anytime Fitness is considered to be a premier place to work within the industry, where our mission is to help you Get to a Healthier Place! We are seeking a highly motivated individual with a passion for helping others improve their lives through health and fitness. This is a position to help grow our club by working in a creative, fun and upbeat atmosphere where every day is different.

• Lead the personal training team and lead member experience at the club
• Follow up on sales leads and build a pipeline of prospective new members
• Actively participate in community-sponsored events and other outside opportunities to promote the club
• Network within the fitness industry and other outside industries to drive recognition and interest in the club
• Give tours to prospective member and enrolling prospects after tour process
• Provide good member service to members and prospective members and assist in resolving issues that arise.
• All other duties as assigned

• Current CPR, AED and personal training certification(s) are required as is a current nationally recognized certification such as NASM or ACE
• Previous PT experience is preferred in either a fitness facility or private training environment
• Previous sales experience, preferably in the fitness industry
• Previous experience with fitness club management software (Club O/S, Club Ready, apps like My Fitness Pal all a plus)
• Desire to be in sales and willing to call prospects and market our club and membership
• Superior communication skills (verbal & written) with the ability to connect with people while motivating them to achieve their goals

• Entry level

• Full-time

• Business Development and Sales

• Staffing and Recruiting

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