It System Administrator - Core

Overview

The System Administrator works primarily with a number of supported departments with their purchased or developed technology systems that enhance the functionality of that department's role. It is a partnership where the supported department has a few systems experts internally that are trained and understand the systems function from the department's point of view and service delivery. The IT System Administrator’s role is to help with the enterprise-level functionality (install, passwords, connectivity, initial setup, possible training and technical intervention) between vendor/creator and department systems expert and not necessarily the everyday implementation of the system.

Examples include:
Health software for the health department employees to keep track of patients, or a phone system that helps a department communicate to the public with designed phone trees, or a county-wide digital time clock system for Human Resources, or a county-wide office suite (Microsoft) for all employees.

Under limited supervision, this position is responsible for day-to-day operations of assigned system platforms: to include maintenance, operating system deployment, optimum security practices, product updates and general overall housekeeping. This position specifically assists in all things Core Systems for county government. Financial, 911 Systems Support, Employee Timekeeping, Microsoft Environment, Database Management and Back Up, and many other Core Systems need multiple IT attention for redundancy and safety.

These Core System Administrators work with the Department System Administrators to make sure the systems are up to date, and running efficiently.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

BS/BA in Information Systems or Computer Science or relevant field required from an accredited college or university desired.

2 or more years of progressive experience within the information systems field preferably within the public sector. Prior network operations experience required.

Equivalent combination of experience and training may be considered.

Proficient in MS Office (Excel, Word and PowerPoint Experience).

Possession of a valid driver’s license.

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Analytical – Ability to analyze statistical data, keep accurate records and complete reports.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasker – Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0-2.5+ hrs./day).

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day).

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day).

Lift/Carry:
Stand F Walk O Sit F Manually Manipulate O Reach Outward O Reach Above Shoulder O Climb O Crawl N Squat or Kneel O Bend O 10 lbs. or less O 11-20 lbs. O 21-50 lbs. O 51-100 lbs. O Over 100 lbs. O. Push/Pull 12 lbs. or less O 13-25 lbs. O 26-40 lbs. O 41-100 lbs. O. Hear O Talk O Taste/Smell O

• Vision (Near, Distance, Peripheral)

Office Environment