Failure Analysis​/Quality Control

Prime Personnel Resources is assisting a company that has an opening for a Failure Analysis Engineer. This is a full time opportunity. Monday - Friday 7am-4pm. The Failure Analysis Engineer provides daily technical support, testing, and analysis of computer hardware components, including DIMMs, video cards, and solid-state drives (SSDs). This role is responsible for conducting hands-on testing, analyzing failures, documenting findings, and delivering accurate data and reports to customers on a daily basis.

The ideal candidate brings a strong electrical engineering or computer hardware background and communicates professionally with internal teams and external customers.

General Responsibilities:

Perform daily testing and failure analysis on computer hardware components, including:

• DIMMs (memory modules)
• Video/graphics cards
• Solid-state drives (SSDs)
• Diagnose hardware failures using test equipment, system builds, and diagnostic tools.
• Document test results, root cause findings, and corrective actions in a clear and timely manner.
• Prepare and deliver daily reports and data summaries to customers and internal stakeholders.
• Support ongoing engineering investigations and validation testing.
• Maintain accurate records of testing procedures, results, and trends.
• Follow established testing protocols while recommending improvements when applicable.
• Ensure compliance with quality, safety, and documentation standards.
• Communicate professionally with customers, engineers, and cross-functional teams.

Required Qualifications

• Bachelor’s degree in Electrical Engineering , Computer Engineering , or a related technical field

or equivalent hands-on experience in computer hardware testing/building.

• Strong understanding of computer hardware architecture and components.
• Experience building, configuring, and troubleshooting computer systems.
• Familiarity with hardware testing methodologies and failure analysis concepts.
• Ability to analyze data and clearly communicate technical findings.
• Strong attention to detail and documentation skills.
• Professional communication skills, both written and verbal.

Preferred (but not required) Skills or Experience

• Prior experience supporting or testing enterprise-level hardware.
• Experience with memory, storage, and graphics hardware diagnostics.
• Familiarity with OEM hardware environments.
• Experience working in a lab or manufacturing/quality environment.

Personal Attributes for Success

• Detail-oriented with a focus on quality and precision
• Ability to follow instruction and directions