Floral Clerk - Part Time - Cosentino's Price Chopper Grain Valley, NE McQuerr

Position: Floral Clerk - Flexible Part Time - Cosentino's Price Chopper 325 Grain Valley, 1191 NE McQuerr[...]

Floral Clerk - Flexible Part Time

Position Objective:
To assist customers in their shopping experience by keeping the floral department stocked and creating visually appealing display cases in the most efficient, friendly, and courteous manner possible.

Reporting Structure

This position formally reports to the Floral Manager.

Status

Non‑exempt position.

Essential Knowledge

• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Non‑Essential Knowledge

• A high school diploma is preferred.

Essential Skills

• Consult with customers to determine the products that best meet their needs and document all orders to ensure follow‑through on service requests.
• Know your department products, procedures, and policies so that you can accurately and courteously answer customer questions.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Know and implement the Cosentino’s Customer Service Standards.
• Monitor products for damaged, wilted, unsaleable, or returnable items, remove them, and follow proper damage‑claim procedures.
• Accurately read dated and coded products.
• Neatly arrange cases and shelves by matching item UPC codes to shelf tags, ensuring products are front‑facing for customers.
• Quickly and efficiently create balloon arrangements to customer specifications.
• Deliver floral and store products to customers as needed.
• Keep floral cases and shelves stocked with necessary items, ensuring proper rotation, watering, and freshness checks.
• Quickly change shelf tags and price markers on displays, and label/price any merchandise with missing UPC codes.
• Accurately count and record items for inventory purposes.
• Quickly unload incoming shipments, inspect for shortages/overages/damaged items, and neatly stock materials in their designated areas without damaging merchandise.
• Able to operate, clean, and maintain all equipment safely and competently.
• Actively work to keep your work area and department clean and safe for customers and coworkers.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines, and safety procedures for your department and store.
• Meet or exceed productivity standards to produce desired team and individual results.
• Demonstrate strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrate basic math and reading skills required for the position.

Non‑Essential Job Functions

• Promote new items and special promotions through effective merchandising and creative displays.
• Promote sales by suggesting additional products or services.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed, and gaining new skills when necessary.

Physical Abilities Essential Abilities

• Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist, and lifting objects weighing up to 2 lbs.
• Pushing and pulling grocery items to proper locations as needed, up to a peak force of 20 lbs.
• Standing and walking for long periods on tile, asphalt, concrete, or other hard surfaces.
• Occasionally lifting and carrying up to 30 lbs.
• Bending and squatting, sometimes all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.

Non‑Essential Abilities

• Climbing a ladder, possibly up to 5 ft.

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