Service Advisor at Hyundai

Elevate customer satisfaction in the automotive sector as a Service Advisor at Hyundai Granby. Assist clients with inquiries and ensure seamless coordination within the service department.

Hyundai Granby, part of the 84

DIX Group, seeks a Service Advisor for its service department. This pivotal role involves managing incoming calls, guiding customers on services, and scheduling their appointments. You’ll contribute significantly to the smooth operation of the dealership with accurate record-keeping and effective interdepartmental communication.

Key Responsibilities:

• Answer service department calls and assist customers

• Guide clients about maintenance and repairs

• Schedule appointments and ensure follow-up

• Manage internal repair orders accurately

• Coordinate with sales for effective service delivery

Requirements:

• Excellent communication and organizational skills

• Experience in customer service is a plus

• Ability to handle multiple requests simultaneously

• Knowledge of automotive industry preferred

• Team-oriented with a positive attitude

Become a vital part of Hyundai Granby, enhancing customer interactions and supporting service excellence.