Part Time Career Readiness Specialist

Job Summary:

As a Career Readiness & MIS Specialist you will play a vital role in preparing individuals for success in the workforce by providing comprehensive career readiness services and ensuring accurate data management for compliance. Your primary responsibility will be to equip program participants with the skills, knowledge, and resources necessary to navigate today’s competitive job market successfully while also maintaining accurate records within OSMIS and related databases.

You will conduct assessments, develop individualized career plans, and provide ongoing support to ensure participants are prepared for their desired career paths. Additionally, you will collaborate with team members, community partners, employers, and other stakeholders to facilitate job placements and opportunities for program graduates. The Career Readiness Specialist will work closely under the direction of the Program & Implementation Manager to ensure all Michigan-based workforce initiatives are effectively implemented and aligned with organizational standards, while maintaining open communication and accountability to the Executive Director.

• Provide mentorship and coaching to students to guide and ultimately allow students a safe space to open up about the goals for the future, as well as barriers that are keeping them from successful completion.
• Monitor student program enrollment, drops, and withdrawals to identify and formulate action plans for success.
• Support the development of a structured in-person career readiness and life skills workshop, including presenting and facilitating via online or an in-person setting.
• Lead efforts toward increasing college and career readiness for all students.
• Organize meaningful work-based learning opportunities through business/industry and community resources.
• Respond in an appropriate and timely manner to all student inquiries.
• Maintain accurate, comprehensive, confidential, and up-to-date notes/records within the enrollment management database.
• Process documentation and student information appropriately according to departmental standards.
• Other duties as assigned by the Executive Director or Program & Implementation Manager.

• Accurately enter participant data into OSMIS, Salesforce, and other required systems within established timelines.
• Maintain complete and audit-ready digital participant files, including eligibility documentation, assessments, case notes, and training records.
• Review data for accuracy, resolve discrepancies, and coordinate with program managers to ensure data integrity.
• Track participant activity codes (EEST, VOT, etc.) and ensure hours and outcomes are correctly entered.
• Support MIS-related audits and data validation reviews.
• Safeguard confidential information following federal and state privacy standards.
• Maintain accurate, comprehensive, confidential, and up-to-date notes/records within the enrollment management database.
• Process documentation and student information appropriately according to departmental standards.
• Excellent presentation and communication skills.
• Other duties as assigned by the Executive Director.

• Education: Bachelor’s degree in social work, higher education, or a related field of study, or four years of related experience.

• Two years of experience advising or admissions within adult student services.
• Knowledge of workforce development career pathways and hiring trends.
• Knowledge of OSMIS (One-Stop Management Information System) or similar workforce data systems preferred.
• Understanding of career advising and education best practices.
• Experience in adult education, customer service, or personal service.
• Knowledge of workforce funding programs such as SNAP, FAET, and WIOA preferred.
• Excellent active listening, communication, problem-solving, and organizational skills.
• Ability to interpret and apply FAET, WIOA, and SNAP E&T data entry standards.
• Highly skilled in deductive reasoning, problem sensitivity, inductive reasoning, and information ordering.
• Knowledge of social work case management is required.
• Being bilingual is an added advantage.

• Proficiency in working with spreadsheets (Excel), databases, and CRM platforms like Salesforce (Or Similar) is mandatory.
• Understanding of career advising and education best practices.
• Experience in adult education training, customer service, and personal service.
• Must possess excellent skills in active listening, speaking, reading comprehension, social perceptiveness, critical thinking, writing, judgment and decision making, active learning, complex problem solving, and service orientation.
• Highly skilled in deductive reasoning, problem sensitivity, inductive reasoning, and information ordering.
• Knowledge of social work case management is required.
• Being bilingual is an added advantage.
• Knowledge of Federal and State funding programs like SNAP and WIOA is preferred.

This hybrid role…