Hospice Client Support Executive

Apply for the Hospice Client Support Executive role at Optimal Care
.

Optimal Care is a clinician-owned and operated company that provides physician, home health, and hospice care. Our integrated care delivery model incorporates technology, innovation, and best practices to manage chronic disease, rehabilitation, and end‑of‑life care. We live a simple mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care. We are committed to creating an exceptional workplace that supports employees, patients, and families.

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program
• Flexible Work Schedule
• Mentorship Culture
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Mileage Reimbursement
• Cutting Edge Technology

• Competitive base salary with unlimited earning potential
• Orientation bonus program ensures high levels of compensation
• No wait to earn commissions/incentives – top performers make 6‑digit total compensation
• Career ladder growth opportunities – we're expanding!
• Ability to keep and build on current relationships
• Stand‑alone hospice with a care continuum (home health and physician services)
• In‑house research and development team to build innovative/specialty programs
• Data‑driven territories set you up for success
• Strong training and orientation program, including an orientation manual
• Senior leadership team with 25+ years post‑acute management experience
• In‑house recruiting team ensures professional clinical team expertise
• Proactive hiring model to support growth capacity

Client Support Executives obtain referrals for services, promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources, you will coordinate care for referred patients from home health, non‑medical home care, hospitals, and other medical community partners. This position aligns closely with industry‑standard roles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services.

• Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals.
• Utilize your network within the healthcare community to generate leads and close sales.
• Daily interaction with patients, medical professionals, referral sources, and the community to assure continuity of care and coordinate communication and documentation.
• Provide education to senior living communities, health systems, and referral sources.
• Grow service lines and receive referrals from our healthcare community partners.
• Distribute and ensure all referral sources have proper forms and materials for company service lines.
• Provide feedback and document activity to execute the strategic plan and add ongoing value to accounts.

• Hospice or Post‑Acute sales experience.
• Will also consider discharge planners working in these spaces.
• High School Diploma or GED equivalent.
• Valid Driver's License.
• Reliable transportation and valid automobile insurance coverage.
• Proven interpersonal, coordination, and leadership skills with the ability to communicate effectively.
• Practical and theoretical knowledge of hospice and palliative care.

• Associate degree or Bachelor's degree preferred.
• Demonstrates active involvement in professional organizations and community activities.

Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025.
Main Service Area:
Grand Blanc and surrounding.

Office

Hours:

8:00 am – 5:00 pm, Monday through Friday.
Pay Range: $80,000 – $110,000 USD.

Optimal Care conducts background screening upon acceptance of a contingent job offer. Screening is completed by a third‑party administrator in compliance with the Fair Credit Report Act.

We will ensure that individuals with disabilities receive reasonable accommodation to participate in the application or interview process, to perform essential job functions, and to receive employment benefits. Please contact us to request accommodation.

Optimal Care is an equal‑opportunity employer.

Entry level

Full‑time

Business Development and Sales

Medical Practices