Tour Director
Listed on 2026-10-08
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Bilingual
At Student Adventures, we create life-changing travel experiences for student groups. As a Tour Director
, you’ll play a crucial role in ensuring seamless, fun, and educational trips. You’ll be the go-to expert, lead student groups, handling logistics, and making every moment count.
Travel & Explore Iconic Destinations
Make a Lasting Impact on Students
Work with a Fun & Professional Team
Enjoy a Rewarding, Exciting Career
As a Tour Director
, you will:
Lead student groups through their entire trip, ensuring a seamless and engaging experience.
Manage logistics & itineraries
, coordinating with hotels, drivers, and attractions.
Provide expert knowledge about each destination, offering insights and recommendations.
Deliver outstanding customer service by working hand in hand with a trip sponsor to ensure a smooth, fun trip.
Be available 24/7 for the duration of the trip to ensure smooth operations.
We’re seeking fun, energetic, and knowledgeable individuals with:
At least 2 years of experience in customer service or travel (or relevant certification).
A passion for working with students and providing top-tier service.
Excellent communication and problem-solving skills
.
The ability to stay calm and professional in high-pressure situations
.
U.S. Citizenship (required) & ability to pass a background check.
At Student Adventures, we pride ourselves on providing groups with a seamless, worry-free process from the time the group books until the time the group arrives back home from their trip. While on trip, our professional Tour Directors are there every step of the way ensuring that the group has a successful trip. Our Tour Directors are fun, knowledgeable, and experienced.
They play a major role in providing the little things that make a BIG difference, paying particular attention to every detail with hands‑on care. They add the personal touch that makes our trips unique and special
Professional Tour Directors are a HUGE part of our success. We hire the finest professionals to coordinate every aspect of the trip and be the liaison for the group throughout the entire trip.
The goal is wow the customer by means of providing excellent service every step of the way.
Currently, we are looking for professional Tour Directors that are fun, energetic, and knowledgeable about the following destinations:
- Washington DC
- Chicago, IL
- Philadelphia, PA
- New York City, NY
- Williamsburg, VA
- Toronto, ON
Whether you are a recent graduate from the International Tour Management Institute(ITMI), International Guide Academy(IGA), Trip School, or a retired educator with years of travel experience, we look forward to meeting and interviewing you. We carefully screen each potential tour director to ensure that he/she meets our high standards of excellence. Once hired, your responsibilities will include the following:
- Accompany various sized student trip groups through each segment of their trip while constantly offering exemplary customer service to every guest on the trip.
- Establish a professional team relationship with the trip sponsor/teachers, chaperones, students, drivers, hotels, guides, and other employees at each travel destination.
- Establish a professional team relationship with the Student Adventures staff.
- Complete all paperwork associated with your trip including daily reports, wake-up calls, expense reports, and accident reports (if needed).
- Inform and assist guests with any special needs and/or requests pertaining to the hotel, dietary, and mobility issues.
- Acquire a strong knowledge of the trip route to make personal recommendations throughout the trip.
- Expedite group itinerary by discussing the day’s activities with the trip sponsor to ensure knowledge of plans, meeting places, etc.
- Be…
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