GROCERY​/CLERK

Grocery Clerk

Join Kroger Mountain View Foods to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Promote trust and respect among associates.
• Provide an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
• Gain and maintain knowledge of products sold in the department and respond to questions, making suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products they have ordered.
• Recommend items to ensure customers get the products they want and need.
• Check product quality to ensure freshness; review “sell by” dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of items needing repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, including robbery, theft, or fraud.
• Work cooperatively in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Minimum

• Ability to handle stressful situations.
• Effective communication skills.
• Basic math knowledge (counting, addition, and subtraction).

Desired

• Retail experience.

• Wide range of healthcare coverage (medical, dental, vision, prescription).
• Flexible scheduling with paid time off, including holiday and sick pay.
• Emotional and financial support through Employee Assistance Program and free coaching.
• Valuable associate discounts on purchases, travel, technology, etc.
• Up to $21,000 in tuition reimbursement over your career.
• Growth opportunities through training and diverse career pathways.

Seniority level
:
Entry level

Employment type
:
Part‑time

Job function
:
Management & Manufacturing

Industry
:
Dairy Product Manufacturing