IT Support Consultant
Job in
Grand Falls, New Brunswick, Canada
Listed on 2026-10-29
Listing for:
Memorial University, Newfoundland and Labrador
Full Time
position Listed on 2026-10-29
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Consultant, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Support Memorial University technology across Grand Falls-Windsor and Gander using complex troubleshooting and strong Microsoft expertise. This is a two-year contractual position.
As a PC Consultant III, you will support students, staff, and faculty through the Office of the Chief Information Officer. The work covers classroom, laboratory, office, desktop, mobile, and network technologies. You will also manage service tickets, provide remote assistance, and document technical solutions.
Key Responsibilities:- Provide onsite and remote IT support to university clients
- Troubleshoot classroom, laboratory, office, desktop, and mobile technologies
- Replace switches, cables, UPS units, and wireless access points
- Support voice and phone services with Network Communications
- Track tickets, answer calls, and document technical solutions
- Three to five years troubleshooting complex IT issues
- Four-year university degree in computer science
- Strong understanding of Microsoft operating systems and applications
- Strong collaboration, communication, assessment, and triage skills
- Ability to travel between Grand Falls-Windsor and Gander sites
Apply your Microsoft, network, and troubleshooting expertise as Memorial University’s PC Consultant III across Newfoundland satellite sites.
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