Senior Account Executive

Title:

Senior Account Executive

Reports To:

SVP of Sales

Location:

Saint John NB, or Remote (Canada)

Procedureflow is a growing B2B SaaS company helping organizations make complex work easier for both people and AI. We believe the future of work is human and AI working from the same trusted knowledge. Our platform helps organizations turn complex processes, policies, and procedures into clear, structured guidance that employees and AI agents can follow with confidence.

We’re a collaborative, curious, and customer-focused team building the knowledge foundation organizations need to support consistent execution today and AI-enabled work in the future.

Procedureflow transforms complex organizational knowledge into clear, visual, and structured workflows that guide both human employees and AI agents through the right steps and decisions.

For employees, that means less time searching through documents, faster onboarding, fewer errors, and greater confidence when handling complex work. For AI, it provides access to approved, governed processes so agents can operate from the same trusted source of truth as the people they support. By connecting human and AI execution through one reliable knowledge foundation, Procedureflow helps organizations improve consistency, compliance, efficiency, and customer experience.

• Full cycle Account Executive focusing on generating and closing new business by developing solutions that deliver real value for customer organizations
• Lead generation, opportunity management, relationship development, with the objective of achieving revenue, client growth and client satisfaction targets
• Creating Contracts, negotiating terms and conditions, and working relationships for client territories consistent with the guidelines of the product
• Part of a highly passionate and engaged team, and contribute ideas and collaborate to meet the company’s targets

• 3-5 years of sales experience selling SaaS offerings
• University degree or relevant work experience equivalence
• Proven success in achieving revenue targets and growing a start-up business
• Knowledge and or/or experience selling to contact centres would be considered an asset
• Experience with solution selling
• Positive attitude with a professional approach
• Excellent communication skills (written, verbal, and customer-facing)
• Motivated to achieve sales targets; thrives on hunting for new business and closing deals
• Great at connecting innovative business solutions to customer pains
• Excel at finding and closing new business both over the phone, digitally and face to face
• Ability to travel to industry events and to visit customers
• Proficient in the use of AI solutions for go to market activities like prospect research, territory planning, outbound lead generation, sales strategy and customer presentations (experience with Claude, Copilot and ChatGPT would be an asset)
• Adept at strengthening your approach and sales presentation to fit different clients or industries
• Proficient with CRM (Salesforce would be an asset), ERP, and BPM tools
• Application of sales methodology to manage sales cycles
• Can create and evolve a social media or mass-market approach for generating leads and successfully work those opportunities
• Articulates current industry trends/issues and leverages this information in discussions with customer
• Consistently use sales tools and processes to create winning sales presentations
• Understands how operational processes contribute to the success of our customers

• Competitive Salary
• Benefits From Day One - and we cover the health & dental premiums
• Paternal Leave Top-Up
• Retirement Savings - employer matching up to 4%
• Employee Stock Options
• Home Office Equipment – laptop, monitor, mouse and keyboard…