Sales Manager Grand Forks

Position

Sales Manager – Grand Forks

Grand Forks, North Dakota

Must be eligible to work in the United States. There is no sponsorship for this position.

This is a full‑time, 12‑month, benefited position.

LRSC requires a successful background check for the selected candidate before starting employment.

The Sales Manager plays a vital role in advancing the mission of Train

ND by connecting individuals, businesses, and industries with high‑quality workforce development solutions tailored to regional needs. This position is responsible for driving revenue and expanding the reach of both open enrollment and customized training programs within the assigned region. As the front‑line representative of Train

ND Northeast, the Sales Manager focuses on identifying prospective clients, building and maintaining strong relationships, and promoting training offerings that support workforce readiness and regional economic growth. Serving as the face of the Train

ND brand, this role emphasizes trust‑building, client engagement, and increasing participation in training initiatives.

• Generate sales, coordinate training delivery, contribute to curriculum development, and recruit qualified trainers to ensure effective and successful program execution.
• Establish and sustain collaborative relationships with business, industry, and community clients to promote customized workforce training solutions.
• Develop and maintain strong business relationships with current, past, and potential clients to support long‑term growth and client retention.
• Identify and pursue new business opportunities through research, lead generation, and proactive outreach to industry and community partners.
• Plan and manage client engagement activities, including meetings, proposals, and follow‑up actions, to lead into contracts and strengthen partnerships.
• Develop, promote, sell, and administer workforce training for business, industry, and community.
• Achieve established sales and performance goals by generating leads, securing contracts, maintaining client relationships, and meeting revenue, margin, and customer satisfaction targets.
• Collaborate with clients and internal teams to design, implement, and manage high‑quality workforce training solutions that enhance skill development and organizational performance.
• Identify and develop new opportunities for programs, certifications, and apprenticeships; lead business development efforts through market research, relationship building, and targeted promotional activities.
• Prepare proposals and negotiate contracts with clients and facilitators to ensure training solutions are cost‑effective, results‑driven, and compliant with NDUS and LRSC policies and procedures.
• Monitor and evaluate program effectiveness, using data and client feedback to inform continuous improvement, guide marketing strategies, and support sustainable business growth.
• Conduct needs assessments with clients to tailor workforce training solutions in alignment with business and industry needs.
• Work directly with current and prospective clients to identify business goals, assess performance gaps, and determine workforce development needs.
• Conduct comprehensive needs assessments through data collection, focus groups, and analysis to define performance objectives and training priorities.
• Recommend and develop targeted solutions such as courses, programs, certifications, and customized training that align with client goals, organizational strategies, and community workforce needs.
• Assist with recruiting, selecting, interviewing, hiring, evaluating, and supervising part‑time temporary trainers and facilitators.
• Assist instructors in reviewing and editing curriculum materials, PowerPoint presentations, and class handouts to ensure content accuracy, consistency, and alignment with program objectives and instructional standards.
• Serve as the primary liaison between clients, instructors, and internal departments to maintain effective communication, coordinate program details, and ensure a high‑quality, positive training experience.
• Monitor participant and client…