Sales Manager Grand Forks

Position

Sales Manager – Grand Forks

Grand Forks, North Dakota

Must be eligible to work in the United States. No sponsorship for this position.

Full‑time, 12‑month, benefited position.

LRSC requires a successful background check for the selected candidate before starting employment.

The Sales Manager plays a vital role in advancing the mission of Train

ND by connecting individuals, businesses, and industries with high‑quality workforce development solutions tailored to regional needs. This position is responsible for driving revenue and expanding the reach of both open enrollment and customized training programs within the assigned region.

• Generate sales leads, coordinate training delivery, contribute to curriculum development, and recruit qualified trainers.
• Establish and sustain collaborative relationships with business, industry, and community clients.
• Develop and maintain strong business relationships with current, past, and potential clients to support long‑term growth and client retention.
• Identify and pursue new business opportunities through research, lead generation, and proactive outreach.
• Plan and manage client engagement activities, including meetings, proposals, and follow‑up actions, to turn leads into contracts and strengthen partnerships.
• Develop, promote, sell, and administer workforce training for business, industry, and community.
• Achieve sales and performance goals by generating leads, securing contracts, maintaining client relationships, and meeting revenue, margin, and customer satisfaction targets.
• Collaborate with clients and internal teams to design, implement, and manage high‑quality workforce training solutions that enhance skill development and organizational performance.
• Identify and develop new opportunities for programs, certifications, and apprenticeships; lead business development efforts through market research, relationship building, and targeted promotional activities.
• Prepare proposals and negotiate contracts with clients and facilitators to ensure training solutions are cost‑effective, results‑driven, and compliant with NDUS and LRSC policies.
• Monitor and evaluate program effectiveness, using data and client feedback to inform continuous improvement and support sustainable business growth.
• Conduct needs assessments with clients to tailor workforce training solutions in alignment with business and industry needs.
• Assist with recruiting, selecting, interviewing, hiring, evaluating, and supervising part‑time temporary trainers and facilitators; communicate employee development needs to ensure curriculum alignment.
• Assist instructors in reviewing and editing curriculum materials, PowerPoint presentations, and class handouts to ensure content accuracy and consistency.
• Coordinate training logistics, including class packet creation, supply ordering, facility reservations, and audio/visual support.
• Serve as the primary liaison between clients, instructors, and internal departments to maintain effective communication and coordinate program details.
• Monitor participant and client feedback, resolve issues promptly, and implement improvements to maintain high levels of client satisfaction and program quality.

• Minimum of three years of experience working with business and industry in a sales, consultative, or client‑relationship capacity.
• Bachelor’s degree in Sales, Marketing, Education, Human Resources, Business Administration, Management, or a related field.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and electronic calendaring; strong internet research and contact management software skills.
• Proven ability to develop and maintain business relationships, overcome challenges, and actively engage in outreach and client development activities.
• Excellent communication, presentation, and interpersonal skills with the ability to build rapport and collaborate effectively with diverse clients and team members.
• Knowledge of adult learning principles, the business of workforce training, and various instructional delivery methods.
• Demonstrated…