Marketing and Business Operations Coordinator

• $53,500+ Annual, Dependent on Experience, Exempt
• 40 hours per week
• This position will work onsite at UND Grand Forks, ND campus

The position’s responsibilities support Memorial Union services and operations through department-level marketing communications, graphic design, digital content management including Memorial Union websites, special projects, and general support for administrative and procurement tasks. The position also manages Dakota Student department business operations and human resources functions to support the student staff newspaper/media services team.

• Memorial Union department-level digital marketing communications, website management and special projects.
  • Develop and manage MU website design, narrative content, and visual assets including photography and video in collaboration with MU department staff using Modern Campus CMS platform and Site improve or other content tools.
  • Ensure all MU website content meets WCAG Level 2.1 AA (web content accessibility guidelines) and remains in compliance per UND issued standards, ensure content readability, usability, and AP style.
  • Monitor and identify website maintenance issues on department-level site pages and remediate identified issues.
  • Serve as a department resource for web, marketing, and UND brand guidelines.
  • Adhere to UND brand standards and utilizes UND design templates in the development of department marketing, resource, or printed materials. Work with software such as PowerPoint, Canva, Photoshop, and other Adobe Creative Suite products as applicable.
  • Create and coordinate content and designs for MU communications which may include: digital or fixed displays, video footage for special projects, building operations signage, and enhanced floor plans, or way finding maps etc.
  • Use department camera to document MU department sponsored or internal events, programs, training sessions/workshops, and event venue, meeting room, or space setup configurations.
  • Develop digital student staff training resource materials, presentations, or modules in collaboration with MU Operations Coordinator or other MU staff. Participate in department or special committees in collaboration with MU building occupants/partners, other UND partners in support of MU building art, décor, UND branded design elements, and special or environmental branded installations. Maintain marketing, branding, and graphic design technical knowledge by attending campus workshops and training programs.
    
    Serve as department lead for content generated for UND Student Life or MU department-level social media accounts.
  • Collaborate with Dining & Housing Marketing staff on building-wide operations interfaces as applicable in support of services.
  • Facilitate or serve as a lead contributor to MU department marketing coordination to support projects focused on mission or unit functions.
  • Represent the MU through participation in monthly UND Marketing Council meetings.
• Memorial Union building-wide digital displays & video board technology management
  • Design department-level templates and graphics for building-wide digital display signage.
  • Research, coordinate, and manage the use of multimedia or licensed streaming content for use with building digital displays or programming venue video board. Works with UND Procurement, Athletics, other campus partners or external entities as applicable.
  • Work in collaboration with MU Scheduling and Event Services staff on digital technology, graphic design or content management or interfaces to support scheduled events or building supported services with campus partners and internal/external clients and entities as requested.
  • Work in collaboration with MU staff, UND University Information…