Dispatcher II - Grand Forks, ND

Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

"We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you."

A Dispatcher II coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

• Take calls, process orders, and prepare shipments for pickup or delivery
• Coordinate transfers of products between branches and the main site
• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads
• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers
• Answer telephone and computer inquiries about product orders
• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public
• Conduct physical inventory counts of products stored in warehouses and bulk storage areas
• Calculate total quantities of products by weight and/or volumetric measurements
• Perform receptionist duties as needed by responding to calls and visitors in a professional manner
• Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems
• Work extended hours and flexible schedules are a requirement during the busy season

• Ability to read, analyze, and interpret written procedures and reports in English
• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to sit at a desk or computer terminal to perform writing, and keying/typing information
• High school graduate or equivalent

• You are fluent in English, both verbal and written
• You have solid communication skills on the telephone, two-way radio, and in person
• You have good computer skills including knowledge of Microsoft Office
• You have solid mathematical skills
• You have a customer service orientation
• You have strong organizational skills with the ability to prioritize multiple assignments

• The base compensation for this position ranges from $20.82 to $27.75 per hour. Please note that wages may vary depending on skills and experience.
• This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits:

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.