Store Manager in Training; MIT

Store Manager in Training (MIT)

Location:

Grand Forks, ND – 416 Demers Ave.

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits 1st day of month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• FREE cookies with every shift!
• Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) not present (as part of training)

• Lead new hourly staff onboarding and initial training.
• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2‑5 team members engaged in cookie sales and customer deliveries.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence – ensuring all team members are also upselling and providing the best customer service.

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in‑person interviews of hourly support staff.
• Prior Point of Sale (POS) systems experience.
• Ability to utilize MS Office, Word and our Applicant Tracking System.
• Ability to work a 4‑5 day work week and 1‑2 mid‑to‑late shifts throughout the latter part of the week (Thursday–Sunday).
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Insomnia Cookies was founded in a college dorm room by student Seth Berkowitz. Over 20 years, the brand has grown to over 300 stores worldwide, delivering warm cookies all day and late into the night.