Courtesy

Job Purpose:

- The Courtesy Clerk at Hugo's Family Marketplace plays a crucial role in ensuring a positive shopping experience for customers by providing exceptional service, maintaining store cleanliness, and assisting with various tasks to support the efficient operation of the store.

Key Responsibilities:

- Bag groceries in accordance with store policy to ensure items are packed safely and efficiently.

- Demonstrate the ability to lift up to 50 pounds as needed for bagging and carrying groceries.

- Assist customers by carrying out groceries to their vehicles when requested.

- Retrieve grocery carts from the parking lot, ensuring they are available for customer use and organized according to store policy.

- Collaborate effectively in a team environment to maintain a smooth workflow and support fellow team members.

- Maintain cleanliness and organization within the store to provide a welcoming environment for customers.

- Provide friendly and courteous customer service, addressing customer needs and inquiries promptly.

- Exhibit reliability and punctuality to ensure consistent coverage and support for store operations.

- Communicate clearly and effectively with customers and team members to facilitate a positive shopping experience.

- Demonstrate a willingness to learn new tasks and procedures to enhance service delivery.

- Pay close attention to detail to ensure accuracy in all tasks and adherence to safety protocols.

- Maintain physical stamina to stand for extended periods and perform tasks involving lifting and moving items.

- Uphold safety awareness to prevent accidents and ensure a safe environment for customers and staff.

Benefits:

Full Time
- Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time
- Employee Discount and Time & Half Holiday Pay.

Required

Education:

- No formal education required
- High school diploma or GED preferred

Required Experience:

- No specific experience required

Preferred Experience:

- Previous retail experience is a plus but not required

Required

Skills and Abilities:

- Friendly customer service
- Reliable and punctual
- Strong communication skills
- Team-oriented mindset
- Willingness to learn and adapt
- Attention to detail
- Physical stamina for standing and lifting tasks
- Safety awareness