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Business Banking Relationship Specialist

Job in Grand Island, Hall County, Nebraska, 68803, USA
Listing for: Five Points Bank
Full Time position
Listed on 2026-10-18
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service, Banking Operations
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Essential Functions:

Contact prospective customers to present information and explain available products and services

Determine whether the customer has a need for the products and services the bank provides

Prepare forms or agreements to complete sales

Follow up on leads from loan officers and tellers

In coordination with the marketing department, place sales ads to promote the products

Complete implementation process for the products sold Setting the customer up with remote deposit at their place of business

Educate customers on how to use the products

Provide customer service to business customers following the implementation/set up Assist Internet Banking/Cash Management position in the set-up of the cash management products

Work with the tech department on any technical difficulties with the products themselves or a problem the customer may be experiencing

Responsible for NFS report and determinations

Explain bank services and charges to customers

Overdraft Review All other duties as assigned

Knowledge &

Experience:

Banking experience with extensive training in the banking industry, rules and regulations

Experience using Excel, Word and Outlook software

Time Management Mathematics – using mathematics to solve problems

Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate

Ability to work and solve client problems with minimal direct supervision

Communication Skills – The ability to communicate effectively

Strong attention to detail and accuracy

Education/Training:

Bachelor’s Degree preferred3+ years of Retail Banking Experience which includes opening accounts, customer service and cash handling

Extensive training in the banking industry, rules and regulations

Management experience preferred

Personal Attributes:

Effective interpersonal skills and relationship-building skills

Strong written and oral communication skills

Self-motivated and directed

Keen attention to detail

Experience working in a team-oriented, collaborative environment

Strong customer-service orientation
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