Computer Support Coordinator; Grand​/Corporate

• Location 1212 Johnstown Rd,Grand Island, NE, 68803,United States
• Employee Type Non-Exempt

Description

Corporate Office | Monday-Friday | 8:00 AM-5:00 PM

As a Computer Support Coordinator, you’ll be an important resource for employees throughout the organization, helping keep our computers, equipment, and technology running smoothly.

Responsibilities include:

• Serve as a primary point of contact for employees needing computer and technical support.
• Troubleshoot and resolve desktop, hardware, software, and peripheral equipment issues.
• Install, configure, maintain, and upgrade computers, hardware, software, and related equipment.
• Set up computers and technology for new and existing employees.
• Diagnose technical issues and coordinate repairs or replacements when needed.
• Install and configure cables, operating systems, software, and other equipment.
• Maintain accurate documentation of equipment, systems, upgrades, and technical support activities.
• Review technical and software documentation for accuracy, completeness, and compliance.
• Provide friendly, responsive support while helping employees resolve technology issues efficiently.
• Assist with other technology projects and initiatives as needed.

• High School Diploma or GED required.
• Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field or 2–4 years of related experience.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer-service skills.
• Ability to explain technical information in an easy-to-understand manner.
• Dependable, organized, and comfortable working both independently and as part of a team.

Diamond Plastics Corporation is one of North America’s leading manufacturers of PVC pipe, producing high-quality water and sewer products in sizes up to 60 inches in diameter. With seven manufacturing facilities strategically located across the United States, we have built our success on quality, innovation, teamwork, and the people who support our operations.

In addition to a Monday-Friday daytime schedule in our Corporate Office, Diamond Plastics offers an exceptional benefits package, including:

• Paid vacation and sick time
• Paid holidays
• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan with company match
• Disability insurance
• Wellness program
• Employee Assistance Program (EAP)