Internal Systems Administrator

Job Summary Responsible for implementing and supporting company computer systems, network infrastructure, and telephone systems.

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Job Duties /Responsibilities SYSTEM MANAGEMENT Manage, and maintain all company telecommunication systems. Implement laptop, server, and personal computer systems on a consistent company-widebasis. Possess a complete understanding of all company administered network systems. Oversee company servers and patch as necessary.

ADMINISTRATIVE Develop and maintain procedure documentation for all network/computer/telephone systems. Accurately and completely maintain a record of all information systems equipment including detailed specifications, date in service, and other critical records.

TRAINING Provide software application and phone system training to end users to improve productivity/performance. On board employees in timely fashion with critical first day experience knowledge.

DATA SECURITY Aid in the implementation of and maintain data backup systems as assigned by the ISManager. Responsible planning, implementing, and ensuring data/physical security of all computer systems in conjunction with the Director of Information Technology. Safeguard the integrity and reliability of computerized information/network systems by establishing and monitoring security, backup, recovery, and anti-virus procedures.

SUPPORT Receive internal calls for support regarding problems related to all company information systems, determine the appropriate corrective action, and work with other department members to correct issues in an urgent manner. Identify areas of information systems need throughout the organization; then, develop and implement management approved plans. Maintain servers and make changes as necessary. Assist in implementing any new hardware and software packages.

SERVICE/CUSTOMER SUPPORT A specified amount of time will be spent supporting end-user customers who utilize digital imaging equipment and related software.

OTHER DUTIES AS MAY BE ASSIGNED Qualifications Fixing computer hardware and software Network knowledge preferred 2+ Years computer management/system implementation experience preferred

Other Good Verbal and Written Communication Skills Accuracy Skills Ability to Develop and Conduct Training Programs Ability to Interact Effectively with Management and Employees Relating to Computer System Applications. Travel to Store Locations as Necessary Valid Driver's License and Good Driving Record