Bilingual Family Navigator

Bilingual Family Navigator at Hilltop Community Resources

Grand Junction, CO

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

At Hilltop Community Resources, we are more than a multi‑faceted non‑profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life.

Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

This role is an opportunity to support parents and their children, preventing out‑of‑home placement or current placement disruption. Depending on assigned role, utilizes the Strengthening Families Protective Factors Framework and a variety of evidence‑based practices to help families navigate the resources needed to become healthy, stable and safe.

• Become trained and/or certified in assigned Hilltop Program, curriculum or Practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines.
• Complete certification(s) required for position, which may include, but not be limited to High Fidelity Wraparound Standards, Credentials of the Colorado Standards for Peer and Family Specialist, Credentials of the Family Resource Center (FRC), Parents as Teachers (PaT), or other required training, as applicable to assigned role.
• Make initial contact, via Family Resource Center (FRC) walk‑in or other internal or external referral source, with participant family to present available services and provide referrals and/or concrete support through one‑on‑one meetings, home visits, and/or phone contact.
• Upon enrollment, create a family working file with all necessary documentation; assist families in developing their individualized goal/plan.
• Administer all required assessments and screenings with families.
• Enter and maintain data as required by assigned program.
• Shares “lived” experience with families in accordance with fidelity model if required by role in the assigned program.
• Refer families to external services and resources when family needs are outside the scope of Navigator’s professional training.
• While making a minimum of two contacts per month for families on caseload, create and maintain accurate and timely contact notes and enter timely data in appropriate program databases per program regulations.
• Collaborate with relevant agencies to assist clients with meeting goals.
• Plan, advertise, and implement lessons, activities and parenting classes based on specific program curriculum requirements.
• Accompany, facilitate, and/or attend family meetings/staffing times with other court, school, and/or legal related agencies. Provide or brainstorm ideas regarding transportation, as needed.
• Facilitate screenings for development, health, vision, and hearing to complete appropriate documentation and processes as needed.
• May share “lived” experience with participants/families by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable.

Two years of college or four years of related work experience; or equivalent combination of education and experience. Two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity or recovery from addiction) is preferred.

• CPR Certificate/First Aid Certificate (preferred)
• Certificate from Crisis Prevention Institute (CPI) Training (preferred)
• Valid Colorado Driver’s License

Please apply to share your background, education, previous experience or special qualities you can bring to this…