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Bilingual Family Navigator

Job in Grand Junction, Mesa County, Colorado, 81503, USA
Listing for: Hilltop Community Resources Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health, Family Advocacy & Support Services
  • Social Work
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are

At Hilltop Community Resources, we are more than a multi‑faceted non‑profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life.

Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

Part You’ll Play

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception.

Job Overview

Support parents and their children, preventing out‑of‑home placement or current placement disruption. Utilize the Strengthening Families Protective Factors Framework and evidence‑based practices to help families navigate resources needed to become healthy, stable and safe.

Essential Duties and Responsibilities
  • Become trained and/or certified in assigned Hilltop Program, curriculum or Practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines.
  • Complete required certifications for the position, which may include High Fidelity Wraparound Standards, Credentials of the Colorado Standards for Peer and Family Specialist, Credentials of the Family Resource Center (FRC), Parents as Teachers (PaT), or other required training, as applicable to your role.
  • Make initial contact, via Family Resource Center walk‑in or other referral source, with participant families to present available services and provide referrals or concrete support through one‑on‑one meetings, home visits, and/or phone contact.
  • Upon enrollment, create a family working file with all necessary documentation and assist families in developing their individualized goal/plan.
  • Administer all required assessments and screenings with families.
  • Enter and maintain data as required by assigned program.
  • Share lived experience with families in accordance with program fidelity model if required by role.
  • Refer families to external services and resources when needs are outside the scope of the Navigator’s professional training.
  • Make a minimum of two contacts per month for families on caseload, create and maintain accurate contact notes, and enter data timely in appropriate program databases.
  • Collaborate with relevant agencies to assist clients in meeting goals.
  • Plan, advertise, and implement lessons, activities and parenting classes based on specific program curriculum requirements.
  • Accompany and facilitate family meetings or staffing times with other court, school, or legal agencies; provide or brainstorm transportation ideas as needed.
  • Facilitate screenings for development, health, vision, and hearing and complete required documentation.
  • Share lived experience with participants/families by modeling effective personal interactions and behaviors, advocating, supporting, mentoring, and helping build natural supports if applicable.
  • Education and Experience

    Two years of college or four years of related work experience, or an equivalent combination of education and experience.

    Preferably, two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity, or recovery from addiction).

    Certificates, Licenses & Registrations
    • CPR Certificate / First Aid Certificate (preferred)
    • Certificate from Crisis Prevention Institute (CPI) Training (preferred)
    • Driver License (required)
    Clearances & Health Requirements
    • Sex Offender Registry check
    • Driving Record check
    • Department of Health and Human Services Office of Inspector General (OIG) Exclusion List check
    • Non‑Facility Fingerprint Card check
    • Non‑Facility TRAILS (Child…
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