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Family Navigator - SFT Coach

Job in Grand Junction, Mesa County, Colorado, 81503, USA
Listing for: White Logo Color Background
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Community Health, Family Advocacy & Support Services
  • Social Work
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At Hilltop Community Resources, we are more than a multi‑faceted non‑profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life.

Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for providing intensive case management services to children and families and operates as part of a broad case manager team with the overall goal of increasing self‑sufficiency for families.

The position will be responsible for coordination and facilitation of services and the related documentation. Some assigned roles may be responsible for Supervised Family Time (SFT) duties which will involve observations and facilitation pf parenting time with interventions as appropriate and/or directed, ensuring safe parent/child interactions. Case management services may include initial assessment, treatment planning, direct service delivery and education, information and referral, recommendations to external entities, follow‑up, and discharge planning, as required for the position.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Meet and provide direct services to clients: build relationships, provide necessary and appropriate advocacy, communicate clearly and directly, provide information and education. Coordinating, identifying and facilitating needed services or referrals to achieve overall goals of reducing or preventing confirmed child abuse or neglect, preventing out of home placement or current placement disruption, encouraging positive participation in education or job skills training, and increasing overall family, client and youth self‑sufficiency.
  • Completing all necessary documentation for enrolled clients, including admission paperwork, Service Plans, Service Plan reviews, and monthly summaries. Maintain ongoing records of all case management contacts. Create progress summaries and share as necessary with the participating agencies.
  • Completing discharge paperwork which is prepared for the discharging party at the time discharge from the program. Completing final discharge summaries within the defined period of time, and appropriately sharing the summary with the participating parties. Creating after care recommendations, referrals and contacts.
  • Ensuring all necessary billing information is provided for accurate billing in a timely fashion.
  • Responsibility to ensure that each client’s file is accurate and contains all pertinent information.
  • Facilitating and/or attending all necessary staffing for each client/client family. (These staffing may occur in multiple location with multiple agencies covering multiple topics. Having a general awareness of the services continuum and how it impact clients is important.)
  • Maintaining all necessary paperwork and releases that enable clients to safely and legally participate in the program.
  • Represent Hilltop as a service provider in court proceedings, as required.
  • Prepare timely billing summaries and spreadsheets in accordance with Hilltop procedures.
  • More Specifically, In This Role We Request: EDUCATION & EXPERIENCE

    Two years of college or four years of related work experience; or equivalent combination of education and experience.

    CERTIFICATES, LICENSES & REGISTRATIONS
    • Certificate from Crisis Prevention…
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