Field Service Technician; Part-Time

Our client is looking for a Field Service Technician for a 3-month contract in Grand Junction, CO 81501. Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months.

• Hands-on hardware repair and break-fix experience (printers, POS, restaurant IT hardware, PCs, etc.)
  Experience supporting Fuji printers and large-format/plotter printers strongly preferred.
• Familiarity with ticketing systems.
• 2–5 years of field or IT support experience.
• A+ certification preferred.
• Lexmark certifications and experience strongly preferred.
• Experience with Lexmark printer break-fix and installs is a strong plus.
• Fuji printer experience is a strong plus.
• HP, Dell, and Lenovo experience is preferred.

• Travel to customer sites to provide on-site IT support.
• Perform break-fix and IMAC services.
• Troubleshoot and repair hardware, including printers (laser, Fuji, large-format), laptops, servers, POS systems, restaurant IT hardware, and network devices.
• Support multiple customers with varying levels of technical complexity.
• Ensure all Service Level Agreements (SLAs) are met within the required 4–6 hour response window.
• Accurately document work and time using Field Vision and Fieldglass.