Field Technician II

Requirements

This is a part‑time field technician role supporting multiple customer environments, including retailers, financial institutions, and restaurant locations. The technician will be dispatched to customer sites to provide general IT support, run break‑fix and IMAC calls, and support a variety of technology devices.

We are seeking an experienced Laser Printer Technician with hands‑on experience supporting Lexmark, HP, Fuji, large‑format/plotter printers, and restaurant IT hardware, including break‑fix support. Strong hardware repair skills and OEM service experience are required.

• Travel to customer sites to provide on‑site IT support
• Perform break‑fix and IMAC services
• Troubleshoot and repair hardware, including printers (laser, Fuji, large‑format), laptops, servers, POS systems, restaurant IT hardware, and network devices
• Support multiple customers with varying levels of technical complexity
• Ensure all Service Level Agreements (SLAs) are met within the required 4–6 hour response window
• Accurately document work and time using Field Vision and Fieldglass

• Hands‑on hardware repair and break‑fix experience (printers, POS, restaurant IT hardware, PCs, etc.)
• Experience supporting Fuji printers and large‑format/plotter printers strongly preferred
• Familiarity with ticketing systems

• Part‑time: 10–20 hours per week
• Monday–Friday, 9:00 a.m.–6:00 p.m., as needed
• Training may occur during standard business hours
• Start each workday from home once ready to run calls
• No overtime during training

• 2–5 years of field or IT support experience preferred
• Willing to train the right candidate
• Certifications / Education
• A+ certification preferred but not required
• Lexmark certifications and experience strongly preferred
• Experience with Lexmark printer break‑fix and installs is a strong plus
• Fuji printer experience is a strong plus
• HP, Dell, and Lenovo experience is desirable but not required

Pay Rate - $19.00

Please send resume to  OR  OR