Mechatronic​/Robotic Specialist

Overview

We are looking for a Mechatronic/Robotic Specialist to join our Rexel USA team remotely in Santa Clara, CA!

Summary: The Mechatronic/Robotic Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.

• Meet or exceed sales goals of assigned technology offer
• Develop sales strategies, promotions, programs, and plans for sales growth
• Develop annual performance goals, objectives, and sales action plans
• Prepare periodic sales funnel, weekly sales reports, etc.
• Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
• Establish relationships with sales and customers to better understand sales potential
• Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
• Work with sales to establish joint strategies and activities
• Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
• Create and present technical and commercial training for internal and external customers
• Describe or demonstrate product to customers
• Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
• Acquire, use, and continuously develop personal technical knowledge
• Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
• Work with prospective customers to move projects through the sales cycle to conclusion
• Properly prepare for sales calls, customers events, etc.
• Work with Purchasing on proper inventory of high-tech products and identify any potential obsolescence problems
• Actively participate in appropriate industry groups
• Mentor, train, and coach other Automation specialists. May act as a Team Lead
• Other duties as assigned

What You'll Need

• 10+ years of equivalent experience
• Electrical distribution industry or related experience required
• Valid Driver’s License
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
• Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
• Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
• Ability to mentor, train, and coach peers

Physical Demands:

• Sit:
  Must be able to remain in a stationary position - Frequently – 21% to 50%
• Walk:
  Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Climb or balance:
  Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell:
  Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Occasionally – up to 20%
• Up to 25 pounds - None
• Up to 50 pounds - None

Working Environment:

• Exposed to unpleasant or disagreeable…