Program Assistant; managerial

Description

The Program Assistant supports day-to-day operations of assigned Strive Vocational programs under the direction of the Vocational Manager. This hourly position coordinates program activities, provides direct support to individuals, reinforces person-centered service and safety expectations, keeps employees engaged and on task, and facilitates routine operational meetings. The Program Assistant is an operational lead, not a formal supervisor. Hiring, discipline, evaluations, payroll and budget approvals, and final management decisions remain with the Vocational Manager.

Requirements

Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.

Coordinates daily vocational program operations and assists DSPs with floor duties, individual supports, staffing coverage and assigned program activities as directed by the Vocational Manager.

Attends and facilitates routine staff huddles and operational meetings; communicates daily priorities, documents action items, and follows up on assigned tasks. Participates in IDT and other meetings as directed.

Follows up on assigned emails, phone calls, and program concerns promptly and communicates matters requiring management decisions to the Vocational Manager.

Reports GER, MANE, safety concerns and suspected abuse, neglect, mistreatment or exploitation promptly under Strive policy; supports fact gathering as directed, without independently conducting or closing investigations.

Facilitates a “therapeutic/teaching/learning” environment and fosters a supportive and person-centered atmosphere for individuals attending program/work settings.

Assures individuals have opportunities to exercise choice and pursue personal goals.

Follows all individual service plans to ensure that individuals receive services and supports identified in their Service Plans including development and implementation of Individual Service and Support Plans;
Behavior Support Plans;
Nursing care plans and protocols;
Therapy programs and protocols; and other identified services and supports.

Ensures that individual supervision needs are posted and adhered to.

Participates program development and implementation of new program initiatives, including maintaining programs monthly activities calendar

Participates in developing and updating life skills assessments and skill building programs in a timely manner. Ensures staff are engaged with individuals, and individuals are involved in habilitative activities.

Supports the monthly program activity calendar and coordinates materials, work assignments, community activities and approved program initiatives.

Helps employees remain actively engaged with individuals and assigned duties; redirects daily tasks and provides respectful real-time coaching; elevates repeated performance concerns to the Vocational Manager.

Participates in interviews or hiring activities only when requested; does not make hiring decisions.

Assists with facility orientation and hands-on job training under approved procedures and direction of the Vocational Manager.

Tracks assigned staff training needs and reminds employees of required training; communicates gaps to the Vocational Manager.

Observes staff work, gives immediate task-level feedback and support, and refers formal performance evaluations and corrective actions to the Vocational Manager.

Reviews GER’s and T-Logs daily. Ensures documentation is objective and professional. Completes follow up for all GER’s as appropriate.

Facilitates routine staff meetings and tracks follow-up on program and administrative tasks; escalates personnel and policy matters to the Vocational Manager.

Reviews GERs and T-Logs for timely and complete entries as assigned; flags documentation concerns and…