1st Shift Supervisor, Warehouse Quality Control

The Supervisor, Warehouse Quality, supervises the Quality department.  The Supervisor is responsible for ensuring associates are meeting key operating objectives in the areas of productivity, quality and safety. The supervisor ensures associates are following center and corporate guidelines for the efficient and safe handling of customer returns. Primary Accountabilities:

Required

Qualification:

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.

While performing the duties of this job, the associate is:  
* Frequently required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
* Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
* Occasionally required to stand, kneel or stoop, and lift and/or move up to 50 pounds.
* Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:
* Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
* Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
* Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
* Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
* Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

An Equal Opportunity/Affirmative Action Employer

E.O.E/M/F/H/V     
** We are an Equal Opportunity Employer, including disability/vets.
*** Supervise associates in a production department of the facility
* Shift priorities to adjust to changing business demands
* Communicate in a professional manner with internal departments, outside vendors, and clients
* Follow and enforce all Company policies and procedures in the facility
* Ensure facility compliance to Federal and State regulations
* Monitor, report, and work to prevent losses in the facility
* Approve all associate time worked and performance reviews
* Project staffing needs and participates in the interview and selection process
* Administer corrective action to employees in conjunction with Manager and Human Resource Department
* Provide daily, weekly, and monthly statistics and operations updates
* Maintain a thorough knowledge of all SOP’s pertaining to facility and operations
* Conduct regular scheduled staff meetings with associates
* Oversee incoming and outgoing shipping/processing activities to ensure order accuracy, completeness, and condition of shipments
* Ensure exceptional customer service key performance indicators (quality controls, unannounced inspections, inventory accuracy and security, etc.)
* Promote constant and measurable improvement; teach and enforce quality procedures
* Maintain a clean, professional, secure and safe working environment
* Effectively communicate goals, expectations, areas for improvement, and successes to associates
* Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision making skills
* Provide superior customer service and maintain…