Quality Manager

WINSYSTEMS is seeking an experienced, hands-on Quality Manager to lead our quality program at our corporate headquarters in Grand Prairie, Texas. This key leader will oversee our Quality Management System, direct quality assurance and control activities, maintain audit readiness and ISO 9001:2015 certification, and manage product and environmental compliance requirements. The ideal candidate is a collaborative, detail-oriented professional who can strengthen quality systems, develop quality personnel, resolve complex issues, and drive continuous improvement across our industrial embedded computer manufacturing operations.

WINSYSTEMS, Inc. designs, manufactures, tests, and distributes rugged embedded computer systems for demanding industrial applications. From our Grand Prairie, Texas headquarters, we provide x86- and Arm®-based embedded single-board computers and I/O modules engineered for long-term reliability and performance. Our team combines engineering expertise, responsive customer support, and a commitment to quality to help customers bring dependable, embedded solutions to market.

The Quality Manager maintains the Quality Management System and the company’s operations management system, Win Base; directs quality assurance activities; maintains and enforces the company physical safety and security policies as controlled components of the quality program; and oversees product and environmental regulatory compliance, including Conflict Minerals, RoHS, and REACH requirements.

• Directly supervise the Quality Control Supervisor and provide leadership for quality control activities supporting incoming inspection, in-process inspection, final inspection, and product release.
• Establish performance expectations, assign priorities, monitor workload, and ensure adequate quality coverage for production and inspection requirements.
• Coach and develop the Quality Control Supervisor, provide timely performance feedback, conduct performance evaluations, and address performance concerns in accordance with company policy.
• Participate in recruiting, selection, onboarding, training, cross-training, and succession planning for quality personnel.
• Ensure quality personnel follow approved inspection procedures, workmanship standards, safety requirements, recordkeeping practices, and escalation processes.
• Promote accountability, objective decision-making, continuous improvement, and effective communication between Quality Control and other departments.

• Serve as the company’s sole Quality Manager with overall responsibility and authority for establishing, maintaining, evaluating, and improving the Quality Management System and quality program.
• Manage, maintain, communicate, and enforce the company’s physical safety and security policies as controlled components of the quality program, including periodic review, risk assessment, incident response coordination, corrective action, documentation, and verification of compliance.
• Develop and implement continuous improvements and efficiencies, in accordance with current ISO
  9001 standards.
• Establish, implement, and monitor Quality control metrics for system effectiveness.
• Stay current on the latest ISO standards and industry best practices for QA.
• Resolve quality issues via structured quality methods, such as root cause analysis and corrective and preventive actions; for issue resolution and recurrence prevention.
• Plan, coordinate, and lead internal, customer, registrar, and certification audits; maintain audit readiness; resolve findings; and ensure successful renewal and continued certification to ISO 9001:2015 and IPC-A-610 and IPC-J-STD-001 requirements.
• Maintain and control the company’s…