Accounts Receivable Specialist

Accounts Receivable Specialist

Location: Grand Rapids, MI
Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:00 AM-5:00 PM
Compensation: $45,000 -$55,000
Work Environment: Fully Onsite

Our client is a well-established organization within the service industry that values accuracy, accountability, and exceptional customer service. They foster a collaborative yet independent work environment where employees are encouraged to ask questions, provide feedback, and take ownership of their responsibilities. The team is professional, supportive, and focused on delivering high-quality service to customers while maintaining strong internal controls and processes.

Business casual attire is welcomed, and employees are trusted to work autonomously while contributing to team success.

• Process and apply incoming customer payments accurately and timely.
• Investigate and resolve unapplied cash transactions through account research and customer communication.
• Reconcile cash activity and identify discrepancies to ensure accurate financial records.
• Review customer accounts and open invoices to determine proper payment application.
• Communicate with customers via email and phone regarding remittances, payment details, and account questions.
• Partner with internal Accounts Receivable staff to resolve outstanding payment issues.
• Maintain detailed documentation and records related to cash application and account activity.
• Support collections and other AR functions as needed.
• Utilize ERP software to manage customer accounts, payments, and reconciliations.
• Assist with additional accounting and administrative tasks within the department.

• 1+ years of Accounts Receivable, Cash Application, Collections, or related accounting experience.
• Understanding of accounting principles and account reconciliation processes.
• Experience researching and resolving payment discrepancies.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage priorities effectively.
• Professional written and verbal communication skills.
• Proficiency with Microsoft Excel, including basic formulas and data manipulation.

• Experience with in construction, service, or project-based industries.
• Familiarity with construction billing processes.
• Experience working within an ERP system.