SpringGR Program and Data Administrator

Spring

GR Program and Data Administrator – RDV Corporation

Position overview:

Administrative support for Spring

GR (SGR) operations and data management.

• Robust health insurance options with competitive employer contributions.
• 401k retirement plan with a generous employer match up to 7.5%.
• Paid Time Off (PTO) starting at 22 days per year plus paid holidays.
• Monthly catered lunches and culinary experiences with co‑workers.
• Employer‑paid parking in downtown Grand Rapids.
• Education and training reimbursement programs.
• Discounted memberships to MVP Sportsplex.

• Manage the payment process for all external consultants.
• Coordinate recruiting and interview processes for programs.
• Plan and implement logistics for virtual and in‑person trainings, meetings and events related to SGR.
• Set up technology for programs.
• Oversee catering and event snack logistics.
• Collect and record payments.
• Configure classes in Salesforce.
• Record participant data and attendance in Salesforce.
• Maintain contact lists, emails, and communicate via SMS mass texting services.
• Support SGR events as needed.
• Provide technological support with IT assistance.
• Act as the Salesforce power user for SGR.
• Create and build Salesforce reports as requested.
• Assist with data collection and reporting of program information.
• Ensure accurate data entry into Salesforce for applicants, students, and alumni.
• Prepare and run Salesforce reports for the SGR team.
• Implement data collection and program setup tasks in Salesforce.
• Oversee and implement data collection for annual surveys and other surveys, and report relevant information.
• Collaborate with IT and Data Governance for compliance.
• Work with cross‑functional teams to optimize Salesforce as a CRM and data tracking tool.
• Attend Salesforce training events as needed.

• Bachelor’s degree in business, project management, data management, or related field preferred; minimum of 3‑5 years of administrative assistant experience in a business or non‑profit environment required.
• Bilingual (English & Spanish) candidates preferred.
• Experience managing projects with strong execution, organization, and time‑management skills.
• Demonstrated ability to interface effectively with diverse people; courteous, cheerful, gracious, and hospitable demeanor.
• Technologically adept with confidence in using various technologies for training and events; ability to troubleshoot independently or with IT.
• Experience or understanding of relationships and networking in multicultural contexts.
• Previous not‑for‑profit or community affairs experience desirable.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Canva; CRM and database experience desirable.
• Task‑oriented and problem‑solving mindset with quick technology learning.
• Flexibility to work evenings occasionally during class programming (≈4‑5 hours per week in Spring and Fall).
• Excellent verbal and written communication skills, including grammar, spelling, punctuation, and composition.
• Exceptional attention to detail and strong ability to anticipate staff needs.
• Excellent organizational skills with independence and initiative.

Full‑time

Grand Rapids, MI (remote possible)