Administrative Assistant - Permitting

Join to apply for the Administrative Assistant - Permitting role at Groundworks
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We’re Groundworks, North America’s leading foundation repair and water‑management specialist. We’re more than a company – we’re a team driven by purpose.

As a Top Workplace, we’re looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

What makes us a great place to work? You’ll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands‑on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today.

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction and supports administrative needs of a busy customer‑service‑based industry.

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order, including scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit if you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

• High School Degree/GED
• 1‑2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communication skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

• Seeing with the ability to read reports, data, statistics and information on computer screens is required.
• Full‑time
• Onsite

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry‑Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award‑Winning Culture