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Strategic Client Success Manager — Partnerships

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Root
Full Time position
Listed on 2026-10-11
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Client Success Manager — Employer Partnerships

Root—a healthtech startup—seeks a Client Success Manager to own employer relationships from onboarding through renewal and expansion. You’ll drive enrollment, engagement, and measurable outcomes, serving HR, benefits, and wellness leaders as a trusted strategic advisor.

You’ll collaborate with Sales, Clinical, Product, Operations, Engineering, and Marketing to ensure program success, compile ROI narratives, and guide renewals and account growth across a hybrid work model.

Join us at Root as our next Strategic Client Success Manager — Employer Partnerships in Grand Rapids, MI, United States.

All applications are reviewed carefully by our team.

The position is based in Grand Rapids, MI, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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