Airport Service Agent; GRR

What is a CLEAR Service Agent

A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customer service to all passengers at the airport.

• Exceptional customer‑service‑focused communication skills and the ability to engage with potential customers, general travelers, and members alike
• Comply with all security and safety guidelines, policies and procedures at all times
• Greet & engage with travelers and help answer any questions
• Assist and guide passengers as needed with all questions and concerns
• Walk through CLEAR lanes and around the airport to assist members and passengers
• Use CLEAR technology daily and troubleshoot any technical issues as they arise

• Customer obsessed – ensuring our customers are satisfied is one of our top priorities!
• Ability to work in a fast‑paced, high‑volume, hospitality‑driven atmosphere
• Positive and energetic attitude
• Open availability and flexibility for a variety of shifts
• Previous customer service experience a must
• Ability to stand for up to 8 hours per day
• You must be 18 years of age or older

• Free CLEAR membership for you + family/friends discounts
• 401(k) Retirement Plan, including a company match*
• 11 company‑paid holidays (paid 1.5x if worked)
• See more of our amazing benefits, including any eligibility or specific location offerings, HERE!

With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet – transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data.

CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti‑Terrorism Technology under the SAFETY Act.

Where permitted by applicable law, must have received or be willing to receive the COVID‑19 vaccine by date of hire to be considered for U.S.

-based job, if not currently employed by CLEAR. Reasonable accommodations for valid medical, religious, or other protected reasons will be provided.

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Referrals increase your chances of interviewing at CLEAR by 2x.