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Client Relations Specialist - Standale

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Lovet Pet Health Care
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Front Desk/Receptionist, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 17 - 21.5 USD Hourly USD 17.00 21.50 HOUR
Job Description & How to Apply Below

Client Relations Specialist (Front Desk Receptionist)

Salary: $17 - $21.50 / hour

Benefits
  • 3 weeks of Paid Time Off in your first year
  • 7 paid holidays
  • Industry‑leading pet care discount
  • Scrub/uniform allowance
  • Health, Dental, Vision, and HSA coverage
  • Paid parental leave
  • Hands‑on training and mentorship
  • Personal and professional development and growth opportunities
Responsibilities
  • Often the first and last face our clients see, creating positive impressions and building trust and loyalty with patients.
  • Greet patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor.
  • Answer client questions and refer them to appropriate team members when needed.
  • Update patient records.
  • Collect and process payments.
  • Retrieve prescriptions.
  • Assist clients with pet supply and grooming purchases.
  • Maintain the front lobby area in a clean, neat, and orderly manner.
Qualifications
  • Comfortable interacting with pets of all kinds with calm and compassion.
  • Strong interpersonal and oral communication skills.
  • Basic office skills such as typing, filing, and professional phone etiquette.
  • High school diploma or equivalent (preferred).
About Us

Since opening our doors in 1984, AZPetVet has grown to include 22 small animal general practice hospitals in the Greater Phoenix Metro area. Our commitment to WOW service and a dynamic, diverse team allows us to positively impact local communities.

Equal Opportunity Employer

TAG‑The Aspen Group, its affiliates, related companies, and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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