Transit Customer Experience Specialist — Fare Media & Trip Planning
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
The Rapid in Grand Rapids, MI is hiring a full-time Customer Experience Specialist. You will deliver friendly, accurate information and help customers with fare media sales, trip planning, and inquiries, while maintaining cash drawers and processing transactions precisely.
Join a team dedicated to safe, reliable transit and exceptional rider experiences, supporting ADA and reduced fare programs, and contributing to community impact daily.
This is a genuine opportunity to take on the Transit Customer Experience Specialist — Fare Media & Trip Planning role at The Rapid.
We have an opening for a Transit Customer Experience Specialist — Fare Media & Trip Planning in Grand Rapids, MI, United States within Marketing & Media, Other.
This role, Transit Customer Experience Specialist — Fare Media & Trip Planning at The Rapid, could be your next career step.
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