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Member Services Specialist - Credit Union

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: CU Answers, Inc
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Specialist - Credit Union Support

CU Answers, Inc. is seeking a Member Services Representative to support credit union members across the country through inbound and outbound calls, emails, chats, and other channels. You'll verify identities, explain account features, and document interactions using trackers.

The role emphasizes professional communication, multitasking in a fast-paced office setting, and reliable attendance, with opportunities for growth as you gain experience with CU
* BASE and related tools.

Consider building your career as a Member Services Specialist
- Credit Union Support at CU Answers, Inc.

We are looking to fill the Member Services Specialist
- Credit Union Support position at CU Answers, Inc in Grand Rapids, MI, United States.

The Member Services Specialist
- Credit Union Support role at CU Answers, Inc is now open for applications in Grand Rapids, MI, United States.

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