Member Experience Specialist — Club Concierge & Signups
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Planet Fitness is seeking a Customer Service Representative to deliver exceptional service to members, prospective members and guests, ensuring a judgment-free experience at the club. You will help with check-ins, tours, memberships and resolving billing issues while maintaining a clean, welcoming environment.
Work includes greeting members, answering questions, and ensuring smooth front-desk operations; eligible employees receive medical, dental and vision benefits plus a 401(k) with match and
Step into the Member Experience Specialist — Club Concierge & Signups role at EPIC Fitness Group dba Planet Fitness in Grand Rapids, MI, United States and grow with us.
All applications are reviewed carefully by our team.
The position is based in Grand Rapids, MI, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 17.000 - 25.000.
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