Call Center Leader: Elevate Service & Bookings
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management -
Management
Atrium Home Services is seeking a Call Center Leader to oversee daily operations of the customer service department. You will monitor performance, conduct call audits, and coach staff in a hands-on leadership role to improve booking rates and customer satisfaction.
The ideal candidate has 4–5 years in call center management, a Bachelor’s degree or higher, and strong skills with MS Office and Service Titan. On-site work in Grand Rapids, MI is required with opportunities to coach and develop a
We invite applications for the Call Center Leader:
Elevate Service & Bookings position located in Grand Rapids, MI, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Call Center Leader:
Elevate Service & Bookings role in the description above.
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