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Call Center Specialist — On-Site Coaching

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Lake Michigan Credit Union
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Call Center Specialist I — On-Site, Growth & Coaching

Lake Michigan Credit Union in Grand Rapids, MI is seeking a Call Center Specialist I to assist members with telephone requests, answer questions about products and services, and resolve issues within their authority. A 4–6 week training is provided to ensure readiness for full performance.

You will collaborate with supervisors and team leads to maintain security, accuracy, and member satisfaction, with opportunities to grow through coaching sessions and performance recognition.

Are you ready to take on the Call Center Specialist I — On-Site, Growth & Coaching role at Lake Michigan Credit Union?

The position is based in Grand Rapids, MI, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 32.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

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