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Transit Customer Experience Specialist: Fare & Support

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Ridetherapid
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 29000 USD Yearly USD 25000.00 29000.00 YEAR
Job Description & How to Apply Below

The Rapid is seeking a Customer Experience Specialist to greet customers and provide accurate transit information in Grand Rapids, MI. You will process fare media sales, handle cash and electronic transactions, and support trip planning with professional and friendly service.

You will also respond to inquiries and compliments, maintain cash balance, and contribute to operational excellence through accurate paperwork and timely information.

The following opportunity is for a Transit Customer Experience Specialist:
Fare & Support with Ridetherapid.

The following position is for a Transit Customer Experience Specialist:
Fare & Support with Ridetherapid.

Our group is growing, and we are hiring a Transit Customer Experience Specialist:
Fare & Support in Grand Rapids, MI, United States.

This position is for the Transit Customer Experience Specialist:
Fare & Support role at Ridetherapid.

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