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Technical Customer Support Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Caliberr Staffing
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Caliberr Staffing seeks a dedicated professional to handle incoming inquiries via phone, email, and chat, ensuring all questions, order needs, and concerns are addressed promptly.

The role covers order lifecycle management, providing product specifications, shipping timelines, and tracking updates. You will support post-delivery by resolving technical inquiries and processing returns, while maintaining empathy and teamwork to meet deadlines.

Join us at Caliberr Staffing as our next Technical Customer Support Specialist in Grand Rapids, MI, United States.

Step into the Technical Customer Support Specialist role at Caliberr Staffing in Grand Rapids, MI, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Grand Rapids, MI, United States.

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