More jobs:
Customer Service Representative
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-10-08
Listing for:
Holiday Coach Co
Full Time
position Listed on 2026-10-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Help customers plan memorable trips by providing exceptional service, answering questions, and ensuring every booking experience exceeds expectations.
Responsibilities- Answer customer inquiries via phone, email, and chat
- Assist customers with booking and trip planning
- Provide information about services, fleet options, and routes
- Process reservations and handle modifications
- Resolve customer concerns and complaints professionally
- Maintain customer database and update records
- High school diploma or equivalent
- Excellent communication and problem-solving abilities
- Proficiency with computer systems
- Ability to multitask and work in a fast-paced environment
- Passion for helping customers and representing the company professionally
Step into the Customer Service Representative role at Holiday Coach Co in Grand Rapids, MI, United States and grow with us.
We would love to welcome a new Customer Service Representative to our group in Grand Rapids, MI, United States.
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