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Service Account & Customer Care Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: FastTek Global
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below

Fast Tek Global is seeking a Service Account Representative to provide excellent customer service to internal and external customers. You will use in-depth knowledge of company products and coordination with the service department to process work orders, quotes, and updates across multiple teams.

Key responsibilities include communicating with store managers and technicians, applying ROEs, maintaining customer records, and assisting with problem resolution.

As a Service Account & Customer Care Specialist, you will play an important part at Fast Tek Global in Grand Rapids, MI, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Account & Customer Care Specialist role in the description above.

We appreciate your interest in this position.

Join Fast Tek Global and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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